InDialog’s Chatbot can always answer more than 90% of the company’s customer inquiries? And the Chatbots learns from every question that it cannot answer, to make sure that it never makes the same mistake twice.
Smart Artificial Intelligence chatbot, voicebot and SMSbot!
Make your business smarter by releasing resources, reducing manual tasks and ensuring a better customer experience with personal guidance and a 24-hour chat.
At InDialog.ai, we specialize in tailoring our intelligent solutions to your specific needs. So, our technologies are perfect for all service-oriented companies who want to build a good customer service without spending too many resources.
Groundbreakingly easy to implement. User-friendly design. Helps customers navigate the website. Quick response time. More data on your customer inquiries. A greater customer experience.
Just 2 months after Egedal Kommune (municipality) had integrated InDialog’s Phonebot, the number of inquiries handled by an employee from citizen service was reduced by 40%. What would it mean for your business if your employees had to handle 40% fewer customer inquiries?
The phonebot can easily be tailored to handle a ray of different tasks. Everything from bookings, answering questions or sorting calls. Our Phonebot will always be able to assist and relieve your customer service department.
Customer service around the clock. Goodbye to long phone queues. Infinitely scalable. Enormous resource savings. A less stressed-out organization. Constantly learns, never forgets. A solution with great flexibility. Understands dialects and blurred speech.
When your customers receive a text message after an ended conversation with one of our other bots, the customer can continue the given conversation in the same text message thread. Just like if they were writing with a human being.
The SMSbot is especially useful for those of you who need to send documents to the customers you are talking to. It can be anything from a booking confirmation to a service report, but it can also be a link that your customer needs in order to upload relevant information themselves.
Extended service opportunities. User-friendly design. Smooth customer experience. Automated all-around customer management.
Scenario: Your support staff are frustrated due to a vast amount of calls.
50-80% of all inquiries are repetitive and can
be automated by a Phonebot. Start to
relieve your employees today!
Scenario: Customers must go to your website themselves to fill out forms.
For less than one DKK per minute, a competent robot can handle simple processes so that your customers can orally fill in and send the necessary information while they are on the go.
Scenario: A midnight purchase stops due to doubt about a crucial question.
Unlike other employees, your bots never go to bed. They are ready to help your customers 24/7/365.
Scenario: Your only robot is the one telling customers they’re No. 32 in line!
With an InDialog Phonebot, your service starts
instantly, avoiding tiring phone queues.
InDialog has a user-friendly interface and features:
Not everybody speaks 20 languages. InDialog does. Write to our chatbot and ask what languages it speaks!
All of our bots can understand messages with spelling or speech errors. This helps to ensure our high, succesful response rate.
InDialog’s bots collect a lot of data about your customers, so you can learn more about their desires, problems and needs.
InDialog is integrated with 3000+ systems such as Facebook, and can also be integrated with your own systems and voicemail.
Bot Human Hybrid
InDialog can forward a conversation to the right employee in your company when the chatbot can’t answer the question. The perfect symphony between human and robot.
Your chatbot knows how to serve your customers best. Define a flow so the conversation flows easily or ask your customers to respond to a formula.
Need help? Our experts within AI and customer service are always ready to give you the support you need in our live chat – or have them train your team.
Scale when ready
Start with a simple solution and add more functions to cover the entire customer journey.
By using InDialog you can:
Take a look at how different industries use chatbots!
Still need some inspiration on how to use bots in your business?
Talk to our experts!
You have reached our simple and flexible pricing plans. You get all future updates for free. Choose from one of our four plans or start your 14 day trial today!