Why does your company need a Phonebot?
Who will benefit from a Phonebot?
InDialog is a compound solution model which is made in advance. InDialog is trained and optimized with questions and answers made for your industry.
All types of industries can use InDialog’s Phonebot. Some of the industries that use Phonebots are: private companies, public institutions, e-commerce businesses, the health sector, and the banking and tourism industry.
The Phonebot is in a dialog with the customer right from the start. Artificial Intelligence assesses how interested the customer is and passes on the customer to the sales department when the interest is large enough.
The Phonebot answers questions about opening hours and it can say messages such as: “We a currently experiencing an unstable internet connection in your areas,” using real-time information.
Interact with potential customers through personal conversations on the exact platform they prefer to use.
Invite your employees to participate in an interactive questionnaire through an active Phonebot on your intranet. Happy employees increase productivity.
Guide and help citizens
When a citizen relocates, many questions arise. The Phonebot can answer questions about what it is like to live in a specific area, what to remember when moving, how the schools are in the area, and so on.
Automate and optimize
The Phonebot can take care of administrative tasks such as booking of meetings, calendar updates, support functions and much more.
The Phonebot can inform citizens when their trash is being picked up or when the road work on the street is finished.
Make everyday life easier
As parents, it is difficult to keep track of when the children should bring gym clothes with them – ask the Phonebot!
The Phonebot increases customer interaction and improves the chances of converting visitors to customers on your website.
When your customers buy online, they do not have any sales assistant to ask for advice. Which products best suit them and their situation? The Phonebot can answer that!
Based on only a few questions, the Phonebot can help your customers find exactly what they are looking for on your webshop.
Strengthen the buying experience
Send updates regarding the customer’s order in Messenger. The customer has all the information at hand and after receiving the product, the Phonebot can request a review on Trustpilot.
Secure better treatment
When the patient books an appointment to e.g. the doctor, the Phonebot can ask why the patient needs a time, and from there it can send the patient to the right professional.
Ask an expert
The Phonebot can, for example, assist dentists by answering questions about toothbrushing and what to do if one has broken a tooth.
Whether it is a consultation to a doctor, dentist or physiotherapist, it is possible to book the consultation through the Phonebot.
The Phonebot can start a dialog with a patient. If there is an epidemic at the moment, the Phonebot can inform the patient and ask them if they want to know more.
Automate most of your phone traffic and increase customer interaction every day. InDialog ensures that there is the right balance between human and robot.
Your customers can book their next meeting with their financial adviser through the Phonebot.
Ask an expert
The Phonebot provides your customers with information about consumer loans, mortgages and other services.
The Phonebot increases customer interaction and it improves the chances of converting a visitor on your website into an actual customer.
A personal recommendation
As a tourist, it can be difficult to figure out which sights to see and where to eat. The Phonebot can give tourists recommendations based on a few questions.
Enable customers to book tours directly through the Phonebot.
Interact with potential customers through personal conversations on the platform they prefer.
The Phonebot can provide your customers with live updates. For example, about how long the queue is for a specific ride.
The benefits of a Phonebot
- An even better and innovative customer experience on your website
- Help your customers and answer their phone calls 24/7
- Streamline your customer service and save time & money
- Reduce many manual tasks and save valuable resources
- Teach your Phonebot about your business and let it answer the most common questions
- Customize your chatbot so it fits your business needs
- Name your chatbot yourself
- Forward to an employee, if the question requires it
- Send an automatic SMS with appointments, nearest locations, etc. after or during the call
How a Phonebot works
- The Phonebot has a correct response rate of over 95%
- We start off by scanning your entire website so that the Phonebot can learn everything about your business
- Any time a question cannot be answered, the Phonebot can learn it for the next time
- The Phonebot can answer your customers exactly like your other employees
- The Phonebot is based on Artificial Intelligens, Machine Learning & Natural Language Processing
- Our Phonebot speaks over 20 languages
- The Phonebot can be integrated with Skype, Microsoft Cortana, your answering machine, and other systems.
- The Phonebot can send and SMS with relevant information after or during the conversation
Let’s have a non-binding talk about your options with InDialog.ai
No business is exactly alike. Let us get to know your company and provide a tailor-made solution to suit your specific needs.